At Long Last, Air Travelers with Disabilities Will Be Counted
Beginning December 4, airlines will no longer be able to hide the data on how often wheelchairs and scooters are damaged.
The FAA Reauthorization Act May Disappoint Disabled Flyers
The FAA Reauthorization Act of 2018 has been heralded as a major win for people with disabilities, but there are reasons to be cautious.
Scapegoating: Airlines, Contractors & Disabled Passengers
Airlines have created a fundamental misunderstanding of the relationship between themselves and their outsourced wheelchair attendants & baggage handlers.
“Jetway Jesus” and the Airport Wheelchair Imposters Lie
Many able-bodied flyers accuse fellow passengers of faking a disability to get extra perks at the airport.
Why the Airbus A321LR is a Nightmare for Disabled Flyers
If operators of the brand-new extended range Airbus A321LR airplane do not install an accessible lavatory, disabled passengers will suffer.
Unpacking United Airlines’ New Service Animal Requirements
United Airlines has introduced new documentation and advance notice requirements for the transportation of emotional support animals. In a victory for travelers with disabilities, the new policy does not apply to task-trained service animals.
Do Delta’s Service Animal Restrictions Violate the ACAA?
A new Delta Air Lines corporate policy on the carriage of emotional support and service animals may deny people with disabilities the right to travel.
Long Live the Queen? Thankfully not at Delta Air Lines
A loophole allowed Delta to fly Boeing 747 aircraft long distances without an accessible lavatory for nearly 30 years. It was time for this monarchy to end.
3 Ways Airplanes Are Becoming Less Accessible
Accessibility tends to increase with the passage of time, but that's not true on many new airplanes where the needs of wheelchair users are an afterthought (at best).
Why Airlines Take So Long To Return Wheelchairs
Airlines are required by law to provide for the "timely return of passengers' wheelchairs," but often fail to do so. Learn about the causes of the delay, and what airlines should do to fix it.
