Air Travel

The Access Board has proposed new guidelines for the design of airplane aisle wheelchairs, used to help passengers move between the seat and lavatory.

Inadequate training, disordered priorities and negligence are on display in this photo of American Airlines taking unnecessary risks with a wheelchair.

American Airlines remains the worst airline for wheelchair users, responsible for more than 25% of all wheelchairs mishandled by airlines this year.

Two airlines were responsible for nearly half of all wheelchairs and scooters mishandled and damaged in the first quarter of 2019.

The Quebec Superior Court of Justice ruled that Air Canada discriminated against people with disabilities by charging for their personal care attendants.

New government data shows that airlines are damaging thousands of wheelchairs per year, but this airline is the worst and a shocking video proves it.

Data released by the Department of Transportation has revealed that airlines damaged more than 700 wheelchairs in December alone.

Passenger Support Specialists available through the TSA CARES program provide additional support to passengers with disabilities at airport security.

By employing mystery shoppers with disabilities, airlines could make great progress in improving the state of accessibility in air travel.