Airlines Need Secret Shoppers with Disabilities
By employing mystery shoppers with disabilities, airlines could make great progress in improving the state of accessibility in air travel.
Air Travel
Traveling with a Wheelchair on Norwegian Air Shuttle
How to make a special service request and what to expect when traveling with a disability on Norwegian Air.
Man Forces Flight Attendant To Wipe His Bottom (Updated)
Airline assengers with disabilities needing assistance eating, taking medication or using the toilet must travel with a companion who can help.
Traveling with a Wheelchair on British Airways
How to make a special service request and what to expect when traveling with a disability on British Airways.
When TSA PreCheck Lanes Aren’t Wheelchair Accessible
Some TSA PreCheck lanes have not been accessible to wheelchair users. A new policy will ensure they receive expedited screening.
At Long Last, Air Travelers with Disabilities Will Be Counted
Beginning December 4, airlines will no longer be able to hide the data on how often wheelchairs and scooters are damaged.
Entire Row to Yourself on a Full Flight — Awkward or Cool?
Singled out for special treatment — Would you feel awkward if an airline gave you an entire row to yourself on a completely full flight?
The FAA Reauthorization Act May Disappoint Disabled Flyers
The FAA Reauthorization Act of 2018 has been heralded as a major win for people with disabilities, but there are reasons to be cautious.
What We Learned at the 2018 TSA Disability Meeting
TSA Administrator David Pekoske shared a new vision for airport security at the 2018 TSA Disability Coalition Conference. Here were the big takeaways.
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