United Airlines has introduced new documentation and advance notice requirements for the transportation of emotional support animals. In a victory for travelers with disabilities, the new policy does not apply to task-trained service animals.
Airlines are required by law to provide for the "timely return of passengers' wheelchairs," but often fail to do so. Learn about the causes of the delay, and what airlines should do to fix it.
At the 15th Annual TSA Disability Coalition Conference, the Transportation Security Administration listened closely to feedback and criticism on airport security for travelers with disabilities.