What Airlines Won’t Tell You About Preboarding for Disabled Passengers
Last month, I pointed out disabled passengers’ right to preboarding as one of the 3 Most Violated Accessibility…
Air Travel
Celebrating Loyalty in Travel at the 2017 Freddie Awards
In 1972, United Airlines launched the world’s first frequent flyer program. American Airlines, British Airways and Delta Air…
At JetBlue Airways, Customer Service is Proactive
Last week, I needed to fly from Dulles Airport in Washington, D.C. to JFK Airport in New York City. Only two…
Wheelchair User’s Report on the Air Travel Electronics Ban
In March, the United States banned electronics larger than a cell phone on flights from eight countries in…
Traveling with a Wheelchair on Qatar Airways
How to request wheelchair assistance and what to expect when traveling with a disability on Qatar Airways flights.
3 Most Violated Accessibility Rules in Air Travel
Airlines routinely ignore regulations that promote equal access in air travel for people with disabilities, These are the three most common violations.
What the Electronics Ban Means for Air Travelers with Disabilities
The Department of Homeland Security has issued a ban of electronics on flights to the United States, raising questions for wheelchair travelers.
New DOT Rule May Improve Air Travel for Wheelchair Users
The U.S. Department of Transportation has released new regulations designed to safeguard consumers, increase competition and protect disabled air travelers.
Review: Spirit Airlines for Wheelchair Users
Budget carriers like Spirit Airlines cut many of the bundled comforts offered by major airlines – but what about wheelchair assistance & accessibility?
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